The family had entrusted their infant to a licensed child-care center in Humble. Like many parents, the child’s mother relied on the center’s live camera feed to check in on her child during the workday.
According to the family, while the mother was at work she watched the live feed as her child played on the floor. She reports that a worker turned and struck the child. She recorded what she was seeing on her screen. At pickup that day she confronted the worker, who denied that anything had happened. The mother contacted the police.
The family reports this was not an isolated event. They say they have separate video of the same worker acting aggressively toward another child in the center’s care. The family has made a report to the Texas Health and Human Services Commission, the state agency that licenses and inspects child-care centers, and our firm is investigating.
The center holds a full child-care license through the Texas Health and Human Services Commission. State records are part of what we review in a case like this. According to the publicly available HHSC compliance history for this operation, inspectors evaluated the center thousands of times over the most recent five-year window and recorded multiple deficiencies across that period. That is a record we are examining alongside the family’s account and the video.
We are working to obtain and preserve the camera footage, the center’s personnel and disciplinary records for the worker involved, its training and supervision policies, and the full HHSC inspection file. A parent should be able to trust that the person caring for their child will not harm that child. A center that markets live cameras should not be the place a parent has to watch her child be struck.
We represent the family and are pursuing claims for the harm to their child, including negligence, negligent hiring, training, supervision, and retention, and violations of the Texas Deceptive Trade Practices Act. We are pressing the center to preserve and produce the footage, the worker’s records, and its policies, and we are coordinating with the state regulatory process.
A daycare does not get to take a family’s money, put a camera on the wall, and let a worker strike the children in its care. We intend to make this center answer for what happened.
We represent the family and are pursuing claims for the harm to their child, including negligence, negligent hiring, training, supervision, and retention, and violations of the Texas Deceptive Trade Practices Act. We are pressing the center to preserve and produce the footage, the worker’s records, and its policies, and we are coordinating with the state regulatory process.
A daycare does not get to take a family’s money, put a camera on the wall, and let a worker strike the children in its care. We intend to make this center answer for what happened.
